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FAQ's

 

Fridge Water Filters FAQ's 

Tap & Underbench Water Filters FAQ's

Whole House Water Filters FAQ's

Ultra Violet Water Treatment FAQ's 

Reverse Osmosis FAQ's

Flow Rates & Pressure Loss Guide

 

Free Shipping on Orders Over $250 Standard shipping is on us when you spend $250 or more! Please note this offer applies to non-rural addresses nationwide across New Zealand. If your delivery address falls within a rural postal code, standard rural delivery fees will still apply at checkout.

Where can I get my water tested?

Hills Labs -  To go to Hills Labs web page Click Here

How safe is our website payment at checkout?
Your payment security is our top priority. Our website is certified Level 1 PCI DSS compliant, meeting all six PCI standards: secure network maintenance, cardholder data protection, vulnerability management, strong access controls, regular network monitoring, and a comprehensive security policy. Rest assured, we do not store your credit card details.

Do All Our Products Include GST?
Yes, all our prices include GST. The price you see is the price you pay—no hidden fees or surprises.

How Long Does Nationwide Shipping Take?
We aim to deliver your order as quickly as possible. Dispatch, with delivery typically taking approximately 2-5 working days.