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Shipping

Our commitment is to offer competitive shipping rates that take into account various factors like weight, package dimensions, and whether the shipping destination is urban or rural. Additionally, we factor in handling costs and packaging expenses within our pricing structure.

In the event that a customer selects an incorrect shipping option, we retain the right to get in touch with them. Our aim is to ensure that shipping costs are appropriately covered and to provide accurate pricing. Your satisfaction is our priority.

Shipping Partner under 25kg

NZ Post Couriers

Heavy Items over 25kg

Items over 25kg will be delivered by a freight company or delivered directly from our suppliers to reduce costs when possible.

Shipping Cut-off Time

All orders placed in the morning are typically shipped the same day, or the next day with a cut-off time of 1pm.

Shipping Destinations

We ship orders only to physical addresses within New Zealand, including both the North Island and South Island.

Shipping Methods

  • Orders under 25 Kg are shipped via a courier service.
  • Orders over 25 Kg are shipped via a freight company and generally take up to 5 working days for delivery from the order date, depending on the delivery address.
  • Heavy orders require accurate and fair shipping cost calculations and can only be delivered to non-rural addresses.

Shipping Costs

A final shipping rate will be calculated based on your location. This is visible before you make payment .Once you have items in your cart you will be able to view the shipping costs before you proceed any further.

Our freight charges vary according to size, and weight and post code. labor and packaging material expenses are also included. Freight charges are subject to adjustment and update to cover courier charges, packaging materials, and labor costs. Your address should be geolocated when adding items to your shopping cart, providing you with shipping costs for your region before finalizing the checkout process.

Rural freight

To help determine if your address is rural see the codes below. If Rural freight is not selected at check out we have the right to request that a non rural address is provided of the additional fair charges are paid to cover our costs. 

Click Here for NZ Post post code finder 

 

    Delivery Times

    Delivery times may vary based on the products ordered and the delivery location. Expect your order to arrive within 1 to 3 working days, excluding rural addresses. This is also dependent on the rural delivery service schedule. We strive to dispatch products on the next available courier after receiving a fully paid order. Please note that there are no courier pick-ups on weekends.

    In-store Pick-ups

    We offer in-store pick-ups during regular operating hours or by arrangement.

    International Shipping

    We do not offer international shipping.

    If a product is not currently in stock as advertised, we will promptly inform you via phone or email.

    All prices are in NZD and include GST.