Shipping policy

Our commitment is to offer competitive shipping rates that take into account various factors like weight, package dimensions, and whether the shipping destination is urban or rural. Additionally, we factor in handling costs and packaging expenses within our pricing structure.

Delivery Times

Delivery times may vary based on the products ordered and the delivery location. Expect your order to arrive within 2 to 5 working days, excluding rural addresses. This is also dependent on the rural delivery service schedule. We strive to dispatch products on the next available courier after receiving a fully paid order. Please note that there are no courier pick-ups on weekends.

Online Business and Local Delivery

We are an online-only business and do not have a physical storefront. Customer pickups are not available.

If you feel the freight cost for a local delivery is too high, please don’t hesitate to call us on 0800 040617 to discuss delivery options.

International Shipping

We do not offer international shipping.